Services

With the parking pass purchased on //venice>connected you can only park in the municipal car park in Piazzale Roma, Santa Croce, 496 – 30135 Venezia.

The municipal car park is the closest car park to Venice’s historical city centre and can be found at the following address:

Piazzale Roma
Santa Croce, 496
30135 – Venezia

You have the right to only one access to each museum covered by your chosen ticket.

No, at the moment the online purchase of the ACTV ticket for the Aerobus alone is not available. You can purchase it only in Venice.

You can purchase the Alilaguna ticket for the transfer trip by water or the ACTV limited time ticket for the Aerobus service by land. Alilaguna tickets are available as: single tickets or return tickets. ACTV limited time tickets are available inclusive of an Aerobus single or return ticket. It’s not possible to purchase only the ACTV Aerobus ticket online; on //veniceconnected this ticket is always attached to a tourist limited time ticket.

The validity time for the single trip depends on the duration of the ticket you have chosen, that can be of 12/24/36/48/72 hours or 7 days.

Yes, the ACTV + Aerobus public transport ticket with a duration of 12/24/36/48/72 hours or 7 days is only one ticket, that includes - according to the chosen option – a single ticket or a return ticket, for Aerobus no.5, or for urban buses no.15 and no.45. It allows you unlimited travel on the ACTV urban transport network, both by water and land, enabling you, according to the chosen option, to make a single or a return trip on the Aerobus during the ticket's period of validity.

The ticket’s validity starts from the exact moment – hour and minutes – it is collected at the desk of one of the //venice>connected points or by means of a ticket machine and ceases at the duration expiry, after 12/24/36/48/72 hours or 7 days. The trip to/from Marco Polo Airport is included in the limited time ticket and cannot be separated.

Yes, with Alilaguna boats you can reach the island of Lido and the island of Murano.

No, you must purchase the specific ticket that includes the Aerobus service. With the ticket that includes the Aerobus, you can board ACTV bus no.5 that covers the Aeroporto Marco Polo - Venezia Piazzale Roma route, urban bus no. 15 that covers the Aeroporto Marco Polo – Mestre route, or urban bus no. 45 that covers the Ospedale dell’Angelo – Favaro – Tessera – Aeroporto Marco Polo – Ca’ Noghera route.