How come I never received the confirmation e-mail after paying online?

You may have inserted an incorrect e-mail address in the personal data registration form, or your electronic mailbox is full, or your antivirus might be blocking the e-mail attachments or maybe the payment of your transaction has not been accepted yet, or our e-mail may have ended among the spam. In the latter case we advise you to check the spam folder of your mailbox system. In all other cases we advise you to write an e-mail to the //venice>connected helpdesk using the form you will find in the Contact us section.