The //venice>connected points are some of the HelloVenezia ticket counters - identifiable by the //venice>connected points logo - enabled to deliver the ACTV Tourist Travel Cards and the cards for the public toilet/restroom facilities that are bought on //venice>connected.
In order to use public restrooms facilities, you must convert your PNR acquired at purchase into valid tickets at any of the //venice>connected points.
If you do not need to pick up cards for the public restrooms, you can use the ACTV ticket machines to pick up your ACTV Tourist Travel Cards: they are more common than the //venice>connected points, they are always operational and you save time.
The //venice>connected points are found at entry points into the city:
Pick up point - Marco Polo Airport
Hellovenezia ticket desk located in the Arrivals hall of Marco Polo Airport. Leaving the baggage claim, after passing through customs, the combination Hellovenezia/ACTV/venice>connected desk is located to your left, about 60 meters (70 yds): it's the last booth at the end of a row of service booths along the nearest (left) wall of the arrivals hall. Please see here for opening hours.
Pick up point - Piazzale Roma (bus terminal) - Parisi
ACTV waterbus stop Piazzale Roma Parisi. Waterbus landing jetty in front of the supermarket (near the Post Office). Please see here for opening hours.
Pick up point - Railway station Venezia Santa Lucia
ACTV waterbus stop Ferrovia, landing jetty to the left of the railway station Venezia Santa Lucia (station forecourt). Please see here for opening hours.
Pick up point - Tronchetto terminal (car parking)
Hellovenezia ticket office near the ACTV waterbus stop Tronchetto, at Isola Nova del Tronchetto. Please see here for opening hours.
Take a look at the city map to find out thelocations.