Public transport

How do I validate the ACTV ticket I was given after converting my voucher?

Validating the ticket is easy, you just have to pass the card in front of the sensor fitted in the centre of the validation machine, a green light and a beep will confirm that the validation has been successful.

After collecting my ACTV ticket is it obligatory to validate it each time I board a water bus or a bus?

Yes, it is. If you do not validate the imob ticket you will be fined. To validate the ticket you just have to pass the card in front of the sensor fitted in the centre of the validation machine, a green light and a beep will confirm that the validation has been successful.

Can I use the line 19 (Clodia) to reach Venice from Chioggia using the ACTV public transport ticket?

No, the line 19 (Clodia) is excluded. If you want to use this line you have to buy an extra ticket that is not available for online purchase.

Can I reach Venice from Chioggia with an ACTV tourist limited time ticket?

Yes, you can, using line 11. It’s a mixed bus + ferry + waterbus line and passes through Chioggia – Pellestrina – Lido. It takes 1 hour and 15 minutes to go from Chioggia to Lido S. M. Elisabetta and then another 10–15 minutes to reach Saint Mark’s (line 1, 2, Ln to San Zaccaria or San Marco Giardinetti).

How do I convert the PNR in Chioggia?

In order to collect the public toilet access cards, the Alilaguna tickets, the ACTV tickets you will have to go exclusively to the specific ticket offices that are in Venice.

Attention: the seasonal Clodia line is not included in the tourist limited time ticket, you have to take line 11.

On //venice>connected can I buy the ACTV ticket for only the Aerobus lines nos. 5, 15 and 45?

No, at the moment the online purchase of the ACTV ticket for the Aerobus alone is not available. You can purchase it only in Venice.

What types of ticket can I purchase for the Venice – Marco Polo Airport transfer trip?

You can purchase the Alilaguna ticket for the transfer trip by water or the ACTV limited time ticket for the Aerobus service by land. Alilaguna tickets are available as: single tickets or return tickets. ACTV limited time tickets are available inclusive of an Aerobus single or return ticket. It’s not possible to purchase only the ACTV Aerobus ticket online; on //veniceconnected this ticket is always attached to a tourist limited time ticket.

If I purchase a limited time ACTV public transport ticket + an Aerobus single or return ticket, how much time do I have to use the single trip?

The validity time for the single trip depends on the duration of the ticket you have chosen, that can be of 12/24/36/48/72 hours or 7 days.

Is the ACTV + Aerobus public transport ticket with a duration of 12/24/36/48/72 hours or 7 days only one ticket?

Yes, the ACTV + Aerobus public transport ticket with a duration of 12/24/36/48/72 hours or 7 days is only one ticket, that includes - according to the chosen option – a single ticket or a return ticket, for Aerobus no.5, or for urban buses no.15 and no.45. It allows you unlimited travel on the ACTV urban transport network, both by water and land, enabling you, according to the chosen option, to make a single or a return trip on the Aerobus during the ticket's period of validity.

How do you calculate the validity of an ACTV + Aerobus public transport ticket with a duration of 12/24/36/48/72 hours or 7 days?

The ticket’s validity starts from the exact moment – hour and minutes – it is collected at the desk of one of the //venice>connected points or by means of a ticket machine and ceases at the duration expiry, after 12/24/36/48/72 hours or 7 days. The trip to/from Marco Polo Airport is included in the limited time ticket and cannot be separated.